Frequently Asked Questions

The cost of a complete home renovation depends on several factors including the size of your space, the quality of materials selected, the complexity of the design, and the specific services required. We provide customized quotes after a detailed site assessment. Generally, complete renovations range from 150,000 EGP to 500,000+ EGP depending on the scope and specifications.

Yes, we offer flexible payment plans to make your project more manageable. Our typical payment structure includes:

• 30% deposit upon project confirmation
• 40% upon completion of major works
• 30% upon project completion and handover

We can discuss customized payment schedules based on your specific needs and project timeline.

No, we believe in complete transparency. Our quotes include detailed breakdowns of all costs including materials, labor, transportation, and any additional services. We discuss all potential costs upfront and obtain your approval before proceeding with any additional work that may affect the final price.

Our basic renovation package typically includes:

• Interior painting of walls and ceilings
• Basic flooring installation
• Standard electrical fixtures and switches
• Basic plumbing works
• Door and window frame painting
• Site cleanup and waste removal

Our project workflow follows these structured steps:

1. Initial consultation and site assessment
2. Design conceptualization and 3D visualization
3. Detailed quote and contract signing
4. Material selection and procurement
5. Project execution with regular updates
6. Quality inspection and final handover
7. Post-completion support and warranty

The timeline depends on the scope of work, but here are general estimates:

• Basic renovation (painting & minor updates): 2-3 weeks
• Standard apartment renovation: 4-6 weeks
• Complete home makeover: 8-12 weeks
• Luxury villa renovation: 12-20 weeks

We provide a detailed timeline in our project proposal and maintain regular communication about progress.

It depends on the scope of work. For minor renovations, you may be able to stay in part of your home. For major renovations, we generally recommend temporary relocation for:

• Safety and comfort during construction
• Faster project completion
• Better quality control
• Reduced stress and inconvenience

We can discuss your specific situation during the consultation and plan accordingly.

We take several measures to prevent delays and handle them professionally when they occur:

• Detailed project planning with buffer time
• Regular progress monitoring and reporting
• Proactive communication about potential delays
• Alternative solutions for material or labor shortages
• Transparent updates and revised timelines

Our contract includes clear terms about timeline adjustments and communication protocols.

We offer comprehensive interior finishing services including:

• Interior painting and wall treatments
• Flooring installation (tiles, parquet, marble, vinyl)
• False ceiling design and installation
• Custom lighting design and installation
• Custom furniture design and manufacturing
• Window treatments (curtains, blinds, shutters)
• Kitchen and bathroom renovations
• Electrical and plumbing works

Yes, we provide advanced 3D design visualization for all our projects. This service helps you:

• Visualize your space before construction begins
• Make informed decisions about materials and colors
• Adjust designs before implementation
• Ensure the final result matches your expectations

3D visualization is included in our premium packages and available as an add-on for basic projects.

Absolutely! We can incorporate your existing furniture and decor into our designs. Our approach includes:

• Assessment of existing pieces for reuse
• Design integration suggestions
• Refurbishment and restoration services
• Custom modifications to fit new designs
• Storage solutions during renovation

We believe in sustainable design and often recommend repurposing quality existing pieces when possible.

Yes, we assist with necessary permits and approvals for structural changes. Our services include:

• Guidance on permit requirements for your project
• Document preparation and submission assistance
• Coordination with building management (if applicable)
• Liaison with municipal authorities when needed
• Compliance with local building codes

Note: Additional fees may apply for permit processing services, which we discuss upfront.

We use premium quality materials from trusted brands. Our standard selections include:

• Paints: Jotun, Sigma, Dulux, and other premium brands
• Flooring: Armstrong, Mohawk, local premium suppliers
• Lighting: Philips, Osram, and custom lighting solutions
• Hardware: Hafele, Hettich, and premium local brands
• Wood: Imported and local high-quality woods

We can also source specific brands upon request, with price adjustments as needed.

Yes, we provide comprehensive warranties:

• Labor warranty: 2 years on all workmanship
• Material warranty: As per manufacturer specifications (typically 1-5 years)
• Paint warranty: 5 years against peeling and fading
• Electrical warranty: 3 years on all installations
• Plumbing warranty: 3 years on all installations

All warranty details are clearly stated in our contract.

While we recommend using our procurement services for quality assurance and warranty purposes, we can work with client-provided materials under these conditions:

• Materials must meet our quality standards
• Sufficient quantities must be provided upfront
• No warranty on client-provided materials
• Labor rates may be adjusted accordingly
• We're not responsible for material defects or shortages

We'll discuss all implications during the consultation phase.

Project start dates depend on our current schedule and the complexity of your project. Typically:

• Small projects: 1-2 weeks after contract signing
• Medium projects: 2-4 weeks after contract signing
• Large projects: 4-6 weeks after contract signing

We maintain a project calendar and can provide estimated start dates during our initial consultation. Rush projects may be accommodated with additional scheduling fees.

Our standard working hours are:

• Saturday to Thursday: 9:00 AM - 6:00 PM
• Friday: Closed (emergency services available)
• Site work hours: Typically 8:00 AM - 5:00 PM (adjustable based on building regulations)

We can accommodate special scheduling requests for sensitive environments (hospitals, offices during business hours, etc.) with appropriate planning.